Drainage problem

4th time of reporting this and it's not been resolved. Men just come and clear drain which is not the problem - as soon as they've left it looks blocked and flooded again which is affecting our property and we can't be on our drive without being drenched in water by oncoming vehicles driving over this water constantly. Needs further investigation and not just unblocking the one drain every time which is not working. There must be a blockage under ground from one drain to another. Pedestrians cannot use the pavement and take shelter in our drive until it's safe to pass. In 13 years of living here there has never been this problem, so there is clearly a deeper issue that needs looking into. Many thanks.